Norwich and New London are among the Connecticut municipalities using Municipal Tax Services, the vehicle-investigation contractor featured in an NBC Connecticut report about a New Haven assessment that a couple successfully challenged.
The October 29 report says the North Branford couple disputed a tax bill after their car was repeatedly photographed in New Haven. They said their son drove there for college and work but lived at home. NBC reported that New Haven’s Board of Assessment Appeals dropped the assessment in September.
The company told NBC it uses vehicle-mounted automatic license-plate readers to record plates, times and locations. It also identified Norwich and New London among its municipal clients. The report does not establish that either Eastern Connecticut city made a similar assessment error.
New London’s own May 2025 announcement described a program intended to identify vehicles omitted from its motor-vehicle grand list, including unregistered vehicles and vehicles with out-of-state plates. The city said the program would begin June 1, 2025, and that field personnel would be registered with the Police Department.
Norwich’s assessor likewise reported in the April–June 2025 quarterly report that Municipal Tax Services was investigating vehicles kept in Norwich but registered elsewhere in Connecticut or in other states. Those municipal documents provide background on established programs, not evidence of a new program starting this week.
On its services page, Municipal Tax Services says field agents document the date, time and location of observations. The firm describes its role as investigative support for local assessors and says it does not assess or collect taxes itself.
The New Haven dispute is not a finding about Norwich’s or New London’s handling of individual taxpayers. Eastern CT News has not independently reviewed the two cities’ current contracts or individual assessment files.
This AI-prepared report draws on NBC Connecticut’s original investigation, New London’s program announcement, Norwich’s assessor report and the contractor’s public description of its services.